Return Policy

    • Do take a 360' video while opening the parcel (dont open and then take a video) for any replacement issue to be done for damages đź‘Ť
      we don't exchange until broken (which should be visible in the opening of the video)
    • NO EXCHANGE possible without the video
    • Items aren't returnable but exchangeable if Broken, opening video required 

    • Refund: We do not provide refunds at any cost. In some cases, you might be eligible for a credit note.

      Missing item : Incase a product is missing from your package, you can raise an issue for the same & we will ship it to you at the earliest. You must have a proof of unboxing video from the start clearly showing all the products in the package. Please note, we don’t provide refund for the missing item. You may be eligible for a credit note if the missing item is out of stock.

      Exchange: We provide size exchange only for finger rings. Shipping charges of â‚ą150 (to & fro) will be borne by the customer. Exchange will be picked up and delivered at the same address as the original delivery address. Please note that the exchange process takes around 12-15 days.

      You need to raise a return/exchange request within a period of 3 days from the delivery date. Post this period of 3 days, your order shall become final sale, and would not be eligible for any return request.

  • If you need any help with your order, feel free to reach us out on jewelupforyou2020@gmail.com or WhatsApp us on 8511808439

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